Effective Date:

22 August 2024

Welcome to Doug Digital (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website

https://dougdigital.co.uk

(“Website”) and the services we offer (“Services”). By accessing or using our Website and Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Website or Services.

1. Acceptance of Terms

By using our Website or Services, you confirm that you have read, understood, and agreed to these Terms. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review these Terms regularly to stay informed of any updates. Your continued use of our Website or Services after changes have been posted constitutes your acceptance of the revised Terms.

3. Use of the Website

a. Eligibility

You must be at least 18 years old to use our Website or Services. By using our Website, you represent that you are at least 18 years old.

b. User Account

If you create an account on our Website, you are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

c. Prohibited Activities

You agree not to:

Use our Website or Services for any unlawful purpose. Post or transmit any content that is defamatory, obscene, fraudulent, harmful, or otherwise objectionable.Attempt to interfere with the operation of our Website or Services, including by hacking, spamming, or distributing malware.Use any automated means to access our Website or Services without our permission.Copy, distribute, or modify any part of our Website without our prior written consent.

4. Intellectual Property

All content on our Website, including text, graphics, logos, images, and software, is the property of Doug Digital or its licensors and is protected by intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any content on our Website without our express written permission.

5. User-Generated Content

If you submit any content to our Website (such as comments, reviews, or other materials), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute that content in any media. You represent and warrant that you have the right to grant this license and that your content does not infringe the rights of any third party.

6. Third-Party Links

Our Website may contain links to third-party websites that are not owned or controlled by Doug Digital. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access any third-party websites at your own risk.

7. Payment Terms

a. Pricing and Payments

Pricing: All prices for products and services on our Website are displayed in GBP and are subject to change without notice. We reserve the right to modify prices or discontinue products and services at any time.

Payment Methods: We accept the following payment methods: Credit cards, debit cards, PayPal

Payment Processing: Payments for our digital products and services are processed securely through Stripe. By submitting your payment information, you authorise us to charge the applicable fees to your selected payment method.

b. Digital Products

Delivery: Upon successful payment, digital products will be delivered electronically via email or through a download link provided on our Website.

Refund Policy: Due to the nature of digital products, all sales are final, and we do not offer refunds. If you experience any issues with your purchase, please contact us at [email protected] for assistance.

c. Subscriptions

Subscription Fees: If you subscribe to any of our services, you will be charged the subscription fee in advance, based on the subscription plan selected.

Auto-Renewal: Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date. You can manage or cancel your subscription through your account settings.

Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the next cycle.

d. Taxes

Sales Tax: You are responsible for paying any applicable sales tax or VAT on your purchases. The amount of tax charged will depend on various factors, including the nature of the product and your location.

8. Affiliate Links

a. Affiliate Disclosure

Affiliate Relationships: Our Website contains affiliate links to third-party websites, products, and services. If you click on an affiliate link and make a purchase, we may receive a commission at no additional cost to you. We only recommend products or services that we believe will provide value to our users, but we are not responsible for the content, privacy policies, or practices of any third-party websites.

b. No Endorsement

Third-Party Content: The inclusion of affiliate links on our Website does not constitute an endorsement or recommendation of the third-party products, services, or websites. We are not responsible for the quality, accuracy, reliability, or suitability of any products or services offered by third parties.

c. User Responsibility

Due Diligence: It is your responsibility to conduct your own research and due diligence before making any purchases through affiliate links. You agree that Doug Digital will not be liable for any loss or damage resulting from your use of any third-party products, services, or websites.

9. Refunds and Chargebacks

Refund Policy: As mentioned above, all sales of digital products are final. We do not offer refunds unless explicitly stated otherwise for specific products or services. Please review product descriptions carefully before making a purchase.Chargebacks: If you initiate a chargeback or dispute with your payment provider, you agree to contact us first to resolve the issue. We reserve the right to suspend or terminate your account if a chargeback is made without first contacting us to resolve the matter.

10. Limitation of Liability

To the maximum extent permitted by law, Doug Digital and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Website or Services. This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses.

11. Indemnification

You agree to indemnify, defend, and hold harmless Doug Digital and its affiliates, officers, directors, employees, and agents from any claims, damages, losses,

liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of our Website or Services, your violation of these Terms, or your violation of any rights of a third party.

12. Termination

We reserve the right to terminate or suspend your access to our Website or Services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason at our sole discretion.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of our Website or Services will be resolved through binding arbitration in London, United Kingdom, under the rules of the London Court of International Arbitration, or in a court of competent jurisdiction in England and Wales.

14. Force Majeure

Doug Digital will not be liable for any failure or delay in performing its obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including but not limited to natural disasters, war, terrorism, labor strikes, or interruptions in telecommunications or internet services.

15. Assignment

We may assign or transfer our rights and obligations under these Terms to another party at any time without notice to you. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

16. Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of Doug Digital.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms constitute the entire agreement between you and Doug Digital regarding your use of our Website and Services and supersede any prior

agreements or understandings, whether written or oral.

19. Contact Us

If you have any questions or concerns about these Terms or our Website, please contact us at:

Doug Digital

41 Hawthorne Close

Gravesend, Kent

DA12 5LD

Email: [email protected]